Supervision is a difficult task, and as a supervisor, you are responsible for seeing that the work is completed in a timely, safe and effective manner-in addition to ensuring customer satisfaction, and services provided all meet the standards expected by your organization. One of the supervisor’s major concerns is an employee’s job performance and on-the-job behavior. As a supervisor, you are in the best position to note behavioral changes that directly or indirectly significantly affect an employee or their co-workers job performance.
The Employee Assistance Program is there to serve as one more tool in the supervisor’s arsenal. Your Employee Assistance Program is staffed by trained professionals, providing at no out-of-pocket expense to the employee or their immediate family dependents, fast, safe, confidential counseling services. An individual who requires assistance can either self refer to the program or is referred by a friend, family member, co-worker, or supervisor.